Frequently Asked Questions
Find answers to common questions about our Pricing
Your monthly rate stems from your anticipated annual verification volume. Choose the tier closest to your needs — and we handle the rest.
There's no long-term contract required. The Platform Access fee is billed monthly, and you can cancel anytime. For annual billing, you commit to a full year but receive a 20% discount. Add-on services like Pre-Hire Screening and Post-Hire Compliance are pay-as-you-go with no minimum usage requirements.
Most background checks are completed within 24-48 hours. ID verification and watchlist checks are typically instant. Criminal background checks may take 1-2 business days depending on the jurisdictions involved. Our platform provides real-time status updates so you always know where each check stands in the process.
VerifiID's platform is fully compliant with DHS requirements for I-9 verification, including proper document inspection procedures, secure electronic signatures, and proper retention policies. For remote employees, we offer DHS-approved alternative verification methods including live video document review. We stay current with all regulatory changes and automatically update our system to maintain compliance.
